Frequently Asked Questions

At Jaguar Land Rover Edmonton, we’re committed to delivering a refined, premium ownership experience from your first visit through every stage of ownership. Whether you’re exploring the latest Jaguar or Land Rover models, considering a certified pre-owned vehicle, arranging lease or financing options, or booking service, our team is here to guide you with expertise and personalized attention.

Below are answers to frequently asked questions, including dealership-specific details and general Go Auto services, so you can move forward with confidence.

About Jaguar Land Rover Edmonton

Where is Jaguar Land Rover Edmonton located?

Jaguar Land Rover Edmonton is located in Edmonton, Alberta, proudly serving drivers throughout Edmonton, St. Albert, Sherwood Park, and surrounding communities.

Address: 17007 111 Avenue NW, Edmonton

What are your hours of operation?

Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly for the most up-to-date hours.

Do I need an appointment to visit?

Walk-ins are welcome. However, we recommend scheduling a consultation to ensure dedicated attention and availability of your preferred vehicle.

What types of vehicles does Jaguar Land Rover Edmonton sell?

We offer a full lineup of new Jaguar and Land Rover vehicles, including sedans, SUVs, and performance models. We also carry a selection of quality pre-owned and certified pre-owned vehicles.

Do you serve customers outside Edmonton?

Yes. We regularly assist customers from across Alberta and surrounding provinces.

Buying a Vehicle

Are Land Rover vehicles well-suited for Alberta winters?

Yes. Land Rover vehicles feature advanced all-wheel drive systems, high ground clearance, and intelligent traction technology designed to perform confidently in Edmonton’s winter conditions.

What is Terrain Response®?

Terrain Response® is Land Rover’s intelligent drive system that adapts vehicle performance to different surfaces such as snow, gravel, mud, and ice — optimizing traction, throttle response, and stability automatically.

Do you sell Land Rover Certified Pre-Owned vehicles?

Yes. Land Rover Approved Certified Pre-Owned vehicles undergo a comprehensive multi-point inspection and include extended warranty coverage and roadside assistance. Contact our team for current CPO availability.

Do you offer plug-in hybrid Land Rover models?

Yes. Select Land Rover models are available as plug-in hybrids (PHEV). Our team can walk you through charging, range, and available federal incentives.

Are Land Rover vehicles suitable for mountain travel?

Yes. Land Rover vehicles are engineered for both on-road luxury and off-road capability, making them well-suited for travel to Alberta’s mountain regions and outdoor destinations.

Financing and Trade-Ins

Does Jaguar Land Rover offer vehicle financing?

Yes, financing is available for vehicles. Visit our Finance page to determine how you can get approved.

To learn more about financing a vehicle take a read through Financing a Car 101: Interest Rates, Down Payments & Monthly Costs | Go Auto

Can I get pre-approved for auto financing online?

Absolutely. Our online finance calculator helps you get pre-approved from home and helps speed up the in-store process

Can I choose my payment frequency with vehicle financing?

Yes, you will be able to choose weekly, bi-weekly, or monthly payments depending on your preference. Learn more about financing a vehicle on our website. Land Rover Edmonton | How Car Financing Works

Can I trade in a vehicle with an existing loan?

Yes. Our team can review your current loan balance and explain how it may be incorporated into your next vehicle purchase.

Service & Maintenance

How do I book a service appointment?

Service can be booked online or by phone. We recommend booking in advance to secure your preferred date and time. Our online service booking tool makes it easy to choose your location, service, and appointment time.

Do you service vehicles not purchased here?

Yes. Our Jaguar and Land Rover-trained technicians service vehicles regardless of where they were originally purchased.

Do you use genuine Jaguar and Land Rover parts?

Yes. We use manufacturer-approved OEM parts to maintain vehicle performance, reliability, and warranty standards.

Are your technicians factory-trained?

Yes. Our technicians receive brand-specific training and use specialized diagnostic equipment designed for Jaguar and Land Rover vehicles.

Do you offer seasonal tire services?

Yes. Seasonal tire changes, balancing, and maintenance services are available to help prepare your vehicle for Calgary’s changing weather.

Do you offer loaner vehicles during service?

Courtesy or loaner vehicles may be available for qualifying service appointments. Please contact our service department to confirm availability when booking.

Do you perform multi-point inspections?

Yes. We offer comprehensive inspections to help ensure your vehicle remains in optimal condition.

About Go Auto

What is Go Auto?

Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.

Can I shop inventory across all Go Auto dealerships?

Yes. You can Browse Inventory from across the network and request vehicle transfers between locations when available.

Is there a Go Auto app I can use?

Yes! Download the Go Auto App to start earning Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!

Through the Go Auto App you can earn exclusive rewards like:

  • 10% savings on parts and service invoices every time your vehicle is serviced.

  • Get 5% of what you pay back in Rewards.

  • Get $500 on your Go Card when you refer family and friends to buy a new vehicle.

Is Go Auto a Canadian company?

Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!

What are the benefits of using Go Auto?

Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.

Customer Support & Contact

Who do I contact for help?

Our team at Jaguar Land Rover Edmonton is available to assist with sales, leasing, financing, service, and parts inquiries. You can contact us by phone, email, or live chat through our website.

Is there live support if I have questions online?

Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.

Still Have Questions?

Our team at Jaguar Land Rover Edmonton is here to help — whether you’re exploring a new Jaguar or Land Rover, arranging financing, or booking service.

Contact us today to speak with a member of our team or schedule your appointment online.